Mimi Nicklin is a globally recognized empathy advocate, bestselling author, and keynote speaker, dedicated to redefining leadership and workplace culture through empathy. As the Founder of Empathy Everywhere, one of the world’s first platforms focused on organizational empathy, she has trained over 16,500 leaders worldwide, enabling Fortune 500 companies, governments, and global institutions to embed listening-led leadership, inclusivity, and psychological safety at the heart of their organizations. Her bestselling books Softening The Edge and Empathy At Work, alongside her podcast The MiMi YouYou Show, have reached audiences in over 20 countries, amplifying her mission to reconnect one million people in empathy everywhere.

With an 18-year career in advertising and senior leadership roles at GlaxoSmithKline, Omnicom, and Grey Group, Mimi combines creative strategy with human-centered leadership. She has advised brands such as Coca-Cola, Unilever, Alibaba, Emirates, and Standard Chartered, while also engaging with the UN, YPO, and global governments on empathy-led transformation. A global citizen who has lived and worked across London, Hong Kong, Singapore, Dubai, Colombo, and Kuala Lumpur, Mimi continues to inspire organizations and individuals to balance humanism with capitalism, creating cultures where people and businesses thrive together.

1. How can we motivate employees to promote diversity and inclusion in the workplace?
2. What strategies can we adopt to attract diverse talent into the organisation?
3. How can we create an empathetic organisation, including home-working, flexible formats, purpose-led goal setting and cohesive, sustainable agendas?

“Mimi’s vision is larger than life. Whether her sights are set on organizational wellness, creative ideas or a more empathetic world, she leads with hope and the aspiration of betterment.”

-Hanna Vankuiken - VP, Account Management, Curiosity